The Lubbock Apartment Association's (LAA) expressed goal is to press those involved with the ownership and management of rental housing towards excellence in education, professionalism, and ethical standards within the industry. To accomplish this goal we strive to offer educational opportunities to our membership. Throughout the year, we make available many educational seminars, classes, and speakers for apartment personnel. These classes are designed to help businesses operate more effectively and strengthen our industry.

As an affiliate with National Apartment Association the LAA is able to offer designation classes. Education programs and designations of the National Apartment Association are the premier offerings for multi-family housing professionals. NAA’s professional designations are a recognized and respected mark of excellence throughout the industry. Each course and program has been carefully crafted and tailored to meet the ever-changing needs of today’s multi-family housing professional.

National Apartment Leasing Professional, NALP
The NALP curriculum is focused on the needs of the property leasing consultant and the contribution this professional makes to a successful property. In class, you will gain a new understanding of the many roles you serve to support the management function at your property. At the same time, you will have a new opportunity to share your experiences with other dedicated peers, establishing valuable contacts for the future and increasing your own experience level.

Certified Apartment Manager, CAM
The CAM curriculum is designed to maximize the experience of the on-site professional and clear the path for growth and recognition. In class, you will gain a new understanding of the challenges you frequently face. The programs are ideal for leasing professionals, assistant managers preparing for a promotion, new on-site managers or managers who want a comprehensive refresher course.

Certified Apartment Property Supervisor, CAPS
The CAPS program is an in-depth review of property management principles and techniques, as used by the professional supervisor. The course helps the professional make the connection between knowledge and on the job performance. The designation provides professional credibility and industry recognition.

Certified Apartment Maintenance Technician, CAMT
Maintenance professionals are a vital part of an apartment personnel team. The CAMT course is designed to give these professionals the knowledge and tools necessary to run an effective maintenance program. The classes include multi-housing industry overviews as well as basic maintenance and repair knowledge.

Certified Apartment Maintenance Technician II, CAMT II
The CAMT II course is designed for the more experienced service technician. These programs provide added tools for running an effective maintenance program. Course classes include advanced electric, appliance, plumbing, and HVAC maintenance.

Rental Owners Course, ROC
Like any business owner, you are focused on your bottom line; and in any business, information gives you the competitive edge. NAA has developed the ROC to provide the fundamentals of property management and the skills needed for success. Some of the benefits of the program include improving efficiency of operations, adapting to changing regulations, increasing income, and reducing costs.

Certified Apartment Supplier, CAS
Venders are important liaisons to the multi-family housing industry. The CAS course is designed as an opportunity for suppliers to hear the everyday challenges faced by the apartment management customer and in turn, increase their sales ability. The course is ideal for new salespeople, as well as veterans of the industry.

Calendar of Events & Education Calendar