Complaints

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If you have a complaint against an apartment community or individual that is a member of the Lubbock Apartment Association (LAA), you must submit the complaint in writing. All complaints are forwarded to the property owner or management company. The Lubbock Apartment Association can only act to facilitate conversation, we cannot enforce any legal action or offer legal advice.

Click Here for an Overview of Tenant's Rights from the Texas Attorney General (pdf)

To submit a complaint, please fill out the form below or mail a letter to the Lubbock Apartment Association (LAA) at 4227 85th Street, Lubbock, Texas 79423. If you have written evidence to support your claim (rent receipts, leases, applications, correspondence, repair bill, etc.), please make copies and mail to the address above.

Complaints Form
     
Name:
Address:
City:
State:
check here if not in U.S.
Zip:
Country:
Phone:
Email:
Apartment Community the
complaint is about:
Apartment Community Address:
Apartment Unit Number:
Lease Start Date:
MM/DD/YYYY
Move-Out Date:
MM/DD/YYYY
Length of Lease:
Deposit Amount:
State in detail your complaint:
What do you feel would
be a fair solution?:
Date of Complaint:
MM/DD/YYYY
Who referred you to the LAA:
 
* Enter the code below: 

    

* By clicking submit above you are declaring the statements above are true and correct to the best of your knowledge. You are also stating that the person named is the person who has completed this form and that you are declaring this document signed.
 

 
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